DBP CUSTOMS / YOUR INFORMATION

PRIVACY POLICY.

Last updated: 26 October 2026

Information we may collect

When you contact us or place an order, we may receive information such as your name, phone number, delivery address, order details and messages you choose to send us. Payment details are handled by the payment provider; do not send card credentials, UPI PINs or OTPs to us in messages.

How we use information

We use relevant information to respond to enquiries, process and deliver orders, communicate about order status, manage customer support and meet applicable legal or accounting requirements.

Sharing

We may share only the information needed with service providers involved in payment processing, delivery or website operations, and where disclosure is required by law. We do not claim that any particular provider is used unless it is actually part of the order process.

Retention and security

We take reasonable steps to protect customer information and retain it only as needed for business, legal and operational purposes. No online system can be guaranteed completely secure.

Your choices and contact

For a question or request relating to your personal information, contact us through our Contact Us page. Add a dedicated privacy contact if your business has one.